Make sure the top toggle on the foot control is leaning to the left.
Make sure the SL Arm lever is not stuck or activated.

Make sure the top toggle on the foot control is leaning to the left.
Make sure the SL Arm lever is not stuck or activated.

Press down on the horizontal bar on the patients left, this will release the lock.

Check the fuses.

Check the positioning of the Chair and Stand.

Order a replacement bulb, make sure not to touch halogen bulbs (it will reduce bulb life).

Put the focusing rod in, open the slit and aperture all the way and adjust each eye independently.

NOTE: the scale is a reference, not a prescription value.

Now as you try smaller apertures, you should see one image.

ALL HR slit lamps can accept the 45070. Some HR series had a red base adapter which uses a 450012. Only a few HR series had a red base and a blue bulb 450013. Very few HR series had a black base which uses a 45006.

SMM series with the bulb mounted on the side (bullet style with flange) is 45470.

SMM series with a brass disk and 2 prongs is a 45570.

How old is prism? Replace if worn or max 1 year.
Check Tonometer with Calibration tool.
Check the SL Eyepiece for correct focus.
Check SL for Level.
If the unit is still off, send into Woodlyn for Recalibration.

Check the eyepiece focus.
Check the unit with a Lenscometer.

Every 1 to 2 years, Check the occulder from the patients side for how much build up. Use of the face shields with the lenses will greatly decrease the frequency.

Apply a no fog product to the faceshield.

A timely repair is suggested, must send in to be serviced.

We only loan refractors, and it is on a first come basis.
We provide the instrument as a courtesy. Customers are required to handle all shipping costs. Shipping costs vary.

All Woodlyn products are covered for one year parts and labor on manufacture defects only. Click Here to download our full warranty.

Yes, for 30 days on the original repair issue.

Contact woodlyn at 847.952.8330

Woodlyn can help evaluate it, contact a Woodlyn Sales representative.

Age is one value, physical condition is another.
Chairs 658 series and Stands 148 series were made in 1984 ~ 90.
Chairs MN and MP were made in 1990 ~ 1999.
Stands SA were made in 1989 ~ 1991.
Stands SF were made 1991 ~ 2001.
Chairs V are made in 2000+.
Stands 2002 are made from 2001 and still in production.
Slit lamps with the hammer tone finish were made between 1984 and 1988.
Slit lamps s/ns 188 in ’88.
189 in ’89, 190 in ’90, 191 in ’91, 192 etc… until 204 in ’04.
J is the series starting in ’05 until present….numbers are now sequential.
Refractors s/ns 188 in ’88.
189 in ’89, 190 in ’90, 191 in ’91, 192 etc… until 204 in ’04.
D is the series starting in ’05 until present….numbers are now sequential.

Please contact our service department for advice.

Woodlyn repairs instruments on a first come basis, the severity of previous jobs dictates starting time of future jobs. If a client does not have a loaner, then his moves to the front as clients with loaners are not without a instrument.

No. There are adjustments that can be made to enhance the image. Please refer to our guide on adjusting the camera settings located HERE.

The diffuser will evenly illuminate the anterior segment, however it also drastically reduced the brightness of the video stream. It is mainly used to get a full anterior segment photograph.

This is usually caused by dust particles residing on the CR-1′s optics. Please call Woodlyn Inc. for assistance on removing dust particles from your CR-1 without damaging the optics.

Please refer to the guide on proper camera settings for taking a Retinal Photo using the Canon CR-1 located HERE.

To achieve the highest level of accuracy, we recommend re-calibrating your E300 every 6 months or every time you relocate the instrument. For a easy guide on how to calibrate your E300 click HERE.

Make sure you PC meets the basic requirements of the software. A graphics card with 256mb dedicated video memory is the minimum requirement for a PC operating an E300. Also, ensure the PC meets the basic requirements of the Medmont Studio software. For a list of these specifications, click HERE.

Ensure the drivers for the M700 camera are properly installed. For a guide on troubleshooting the video camera drivers, clickHERE.

Ensure that the plug going into your M700 is inserted fully into the receptacle. If it is inserted all the way, you may need to obtain a replacement wand. Please contact Woodlyn at 847-952-8330.

Please refer to our setup guide on how to configure a network installation of Medmont Studio. A copy of this guide can be accessesHERE.

Yes. We are continually expanding the amount of Practice Management and EMR software programs that DV2000 will integrate with. For a comprehensive up-to-date list of which companies we integrate with, click HERE.